Shipping & Payment

We always try to have order out the door within 48 hours of receiving payment.

Delivery time with UPS is approx. 2 days.

Uk Mail (envelope) 
(no glassrods...)

0 - 225 gram € 3,10
225 - 450 gram € 6,16
450 - 1750 gram € 9,24

Shipping UK (UPS) (Box)

0 - 3 kg  € 22,50
3 - 7 kg  € 25,-
7 -10 kg € 30,-

Shipping to Belgium (UPS)
0 - 30 kg     € 12,50 

Shipping Germany (UPS)
0 - 20 kg € 12,50


If other shippingcosts apply we will contact you via email before shipping. 

Shipping incl. 19% VAT

Paymentmethodes

Prepayment

You can transfer the total amount to our ING bankaccount with

no. 5914599 attn.: Jock's Glasatelier
IBAN: NL 38 PSTB 0005 9145 99
BIC: PSTBNL21

Please don't forget to mention your ordernumber.

Paypal

Our Paypal account is info@jocks-glas.nl

There is a 4% surcharge when paying with Paypal.

Exchange & Return

Just in case you are not happy with your order...
If unused and in the orginal packaging the goods may be returned to us. You will get your money back.
But it is very important to let us know in writing (email or letter) that you are not satisfied within 7 days of receiving your order.